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Remote Support

With your permission, our technical team connects securely to your computer and quickly solves PLC, SCADA and operator panel issues.

  1. 1

    Call our support team

    Briefly describe the issue. If a remote session is needed, our team sends you a download link with the connection settings ready.

    +90 216 701 18 16
  2. 2

    Download and open the app

    Download the app from the link we send and run it; no installation needed. The app is RustDesk; you can also get the official version here.

    Download RustDesk (official)
  3. 3

    Share your ID

    Give the ID and password shown in the app to our support team by phone; you approve the connection.

Support request